Terms & Conditions
Last updated: January 2026
1. Company Information
These Terms and Conditions ("Terms") govern the use of services provided by SmartFleet Compliance Automation Ltd ("we", "us", "our").
2. Scope of Services
We provide compliance support services for UK commercial vehicle operators, including:
- Processing vehicle-related compliance data
- Generating automated reports and alerts
- Delivering compliance summaries via email and PDF
Our services rely on data supplied by clients or third-party systems. We do not provide legal, regulatory, or enforcement authority services.
3. No Legal or Regulatory Advice
Our services do not constitute legal advice, regulatory approval, or certification.
Responsibility for compliance with DVSA, UK law, and operator licensing remains solely with the client.
4. AI and Automation Disclaimer
Some outputs are generated using automated systems and AI-assisted workflows.
While we apply reasonable safeguards, we do not guarantee that outputs are error-free, complete, or suitable for any specific regulatory decision.
Clients must independently verify all reports and alerts before acting on them.
5. Client Responsibilities
- Providing accurate, complete, and up-to-date data
- Verifying outputs before operational or legal use
- Maintaining required records and documentation
- Ensuring compliance with DVSA and applicable law
6. Third-Party Data & Integrations
We may process data sourced from third-party platforms or APIs.
We are not responsible for:
- Accuracy or availability of third-party data
- API outages or delays
- Errors originating from external systems
7. Service Availability
Services are provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation.
8. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential losses
- We are not liable for fines, penalties, or enforcement actions
- Total liability is limited to fees paid in the previous 12 months
9. Indemnity
You agree to indemnify and hold us harmless against claims arising from:
- Incorrect or misleading data you provide
- Use of reports without independent verification
- Regulatory breaches unrelated to our service delivery
10. Intellectual Property
All software, workflows, reports, and documentation remain our intellectual property.
Clients receive a non-transferable, limited licence to use outputs internally.
11. Payments & Termination
Fees are payable as agreed at purchase.
We reserve the right to suspend or terminate services for non-payment or breach of these Terms.
12. Data Protection
Processing of personal data is governed by our Privacy Policy.
13. Changes to Terms
We may update these Terms from time to time. Continued use of the service constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales.
15. Contact
For legal or contractual enquiries, contact:
hello@smartfleetcompliance.co.uk